Phase Support

Contact: hello@phasequit.com

Phase is a habit-recovery companion for iPhone. If something isn't working, or you have a question, email hello@phasequit.com. Include your app version (You tab → About) and your iOS version so we can help faster.

Common questions

How do I restore Phase Pro on a new phone?

Open You tab → Phase Pro → Upgrade to Pro and tap Restore Purchase. Use the same Apple Account you bought Phase Pro with. Phase Pro is a one-time purchase, not a subscription.

How do I get a refund?

Purchases are processed by Apple, so refunds are handled by Apple. Request one at https://reportaproblem.apple.com.

How do I fix a typo in a habit name?

Go to You tab → Habits, tap your habit list, then tap … next to the habit and choose Edit. You can also swipe the habit to the right.

How do I export or delete my data?

Your data lives on your device. You tab → Data → Export your data gives you a JSON file of every habit with its cravings, daily intentions, and journal notes. You tab → Danger Zone → Delete all data removes it for good.

How do I turn analytics on or off?

You tab → Privacy → Help improve Phase. It is off unless you turn it on. See the Privacy Policy for what is sent.

How do I stop the daily intention reminder?

You tab → Notifications → Daily intention. You can also change the reminder time there.

Can I suggest a feature?

Yes. Open You tab → About → Request a Feature, or go to https://phase.featurebase.app, to post an idea or vote on others.

Important

Phase is not medical care. Quitting alcohol or heavy daily use of some substances can need medical supervision. If you are in crisis, contact your local emergency services or a crisis line right away.